COOKIES POLICY

We provide you with information about cookies in accordance with current regulations.

WHAT ARE COOKIES?

Cookies are small text files that are stored on the Internet user’s device when visiting a web page. It is the website operator who determines what type of information is contained in said cookie and what its purpose is, and may also be used by the web server each time you visit said page. Cookies are used to save time and make the web browsing experience much more efficient. However, they can be used for several different purposes such as remembering your login information or what your purchase order contains.

TYPES OF COOKIES ACCORDING TO THE ENTITY THAT MANAGES THEM

– Own cookies: are those that are sent to the user’s terminal equipment from another computer or domain managed by the editor itself and from which the service requested by said user is provided.

– Third-party cookies: these are those that are sent to the user’s terminal equipment from another computer or domain that is not managed by the editor, but by another entity that processes the data obtained through cookies.

Types of cookies according to the period of time they remain activated:

– Session cookies: they are a type of cookies designed to collect and store data while the user accesses a web page.

– Persistent cookies: these are a type of cookies in which the data is still stored in the terminal and can be accessed and processed during a period defined by the person responsible for the cookie, which can range from a few minutes to several years.

Types of cookies according to their purpose:

– Technical cookies: these are those that allow the user to navigate through a web page, platform or application and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identify the session, access parts of restricted access, remember the elements that make up an order, carry out the process of purchasing an order, make the request for registration or participation in an event, use security elements during navigation, store content to broadcasting videos or sound or sharing content through social networks.

– Personalization cookies: these are those that allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which they access the service, the regional configuration from where you access the service, etc.

– Analysis cookies: These are those that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked, including the quantification of the impacts of the advertisements. The information collected through these types of cookies is used to measure the activity of the websites, application or platform, in order to introduce improvements based on the analysis of the usage data made by the users of the service.

– Behavioral advertising cookies: they are those that store information on the behavior of users obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

 

CONFIGURATION OF COOKIES AND REVOCATION OF CONSENT

In addition to the method that is presented on the site for the user to select the cookies to use, you can manage cookies through the configuration of your browser or device. In the event that you decide to block them, it is possible that certain services that require their use are not available to you. 

You can carry out the management of cookies in the following locations of the most popular browsers:

  • Internet Explorer: Tools -> Internet Options -> Privacy -> Settings. 

For more information, you can consult Microsoft support or browser Help. 

  • Firefox: Tools -> Options -> Privacy -> History -> Custom Settings. 

For more information, you can consult Mozilla support or browser Help. 

  • Chrome: Settings -> Show advanced options -> Privacy -> Content settings. 

For more information, you can consult Google support or browser Help. 

  • Safari: Preferences -> Security.

For more information, you can consult Apple support or browser Help.

MODIFICATION OF THE DATA PROTECTION, PRIVACY AND COOKIES POLICY

Finally, we inform you that the Data Controller reserves the right to modify this data protection, privacy and cookies policy to adapt it to new legislation or jurisprudence as well as to modifications or practices of the industry, although it will be notified, in good time , of the changes that are going to be introduced and of the moment in which they will begin to take full effect. 

ANTI SPAM POLICY

The people who receive any of the communications, information, newsletters, electronic advertising from Food & drink Stores, S.L receive them for the following reasons: 

– By online registration from this page. 

– By online registration from the collaborator pages.

– By request for information about our products and services. 

– For having provided your information to any of our Collaborators or Employees. 

– By offline registration when filling in forms, newsletters, applications, etc., which are offered at fairs, offices, or collaborations, among others, and which are archived for further verification for a period of 5 years.

Our communications do not want to reach any person who does not want it, therefore, and in order to correct the situation that can sometimes occur, such as that someone can register another without their consent, we have incorporated into this subscription system a filter based on a “no contact list”, which prevents a commercial communication from being sent to any email address included in it.

Therefore, if you do not want to receive our commercial communications and prevent anyone from registering against your will, please contact us through the method established in each treatment activity and we will include the one in the “non-contact list”. address from which the cancellation of the treatment is requested. 

If you have any problem doing it electronically, do not hesitate to contact us at our contact telephone number during office hours, where a person will attend you personally and carry out said procedure.

APPLICABLE LAW AND JURISDICTION

The applicable legislation in case of dispute or conflict of interpretation of the terms that make up this Legal Notice, as well as any question related to the services of this website, will be Spanish.

For the resolution of any conflict that may arise during the visit to the web, FOOD & DRINK STORES, S.L. and the user agree to submit to the non-exclusive jurisdiction of the commercial judges and courts of Alicante, which means that the User has at his disposal the exercise of actions that protect him in the case of showing the status of consumer.

COPYRIGHT

Copyright: Design and development by FOOD & DRINK STORES, S.L. all rights reserved.

If you contract as a consumer and user, we offer you guarantees on the products that we sell through this website in the legally established terms for each type of product.

The Responsible FOOD & DRINK STORES, S.L.

There are complaint forms available to the consumer at the headquarters of FOOD & DRINK STORES, S.L. CALLE PASCUAL GUERRERO CULIAÑEZ, 32 03158, CATRAL, ALICANTE and you can contact us at the email address info@myesupermarket.com.

In accordance with the provisions of national and community legislation regarding consumer protection, the possibility of resorting to an online complaint and dispute resolution mechanism is offered, in accordance with article 14 of EU Regulation 524/2013. The Commission provides this platform which is available at the following link:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

CONFIGURACIÓN DE COOKIES Y REVOCACIÓN DEL CONSENTIMIENTO

Además del método que se presenta en el sitio para que el usuario selecciones las cookies a utilizar, usted puede gestionar las cookies a través de la configuración de su navegador o dispositivo. En el caso de que decida bloquearlas, es posible que ciertos servicios que necesitan su uso no estén disponibles para usted. 

Puede llevar a cabo la gestión de las cookies en las siguientes ubicaciones de los navegadores más populares:

  • Internet Explorer: Herramientas -> Opciones de Internet -> Privacidad -> Configuración. 

Para más información, puede consultar el soporte de Microsoft o la Ayuda del navegador. 

  • Firefox: Herramientas -> Opciones -> Privacidad -> Historial -> Configuración Personalizada. 

Para más información, puede consultar el soporte de Mozilla o la Ayuda del navegador. 

  • Chrome: Configuración -> Mostrar opciones avanzadas -> Privacidad -> Configuración de contenido. 

Para más información, puede consultar el soporte de Google o la Ayuda del navegador. 

  • Safari: Preferencias -> Seguridad.

Para más información, puede consultar el soporte de Apple o la Ayuda del navegador.

MODIFICACIÓN DE LA POLÍTICA DE PROTECCIÓN DE DATOS, DE PRIVACIDAD Y DE COOKIES

Finalmente les informamos de que el Responsable del Tratamiento se reserva el derecho a modificar la presente política de protección de datos, privacidad y cookies para adaptarla a las novedades legislativas o jurisprudenciales así como a las modificaciones o prácticas de la industria, si bien se avisará, con la debida antelación, de los cambios que se vayan a introducir y del momento en que comenzarán a surtir plenos efectos. 

POLÍTICA ANTI SPAM

Las personas que reciben alguna/s de las comunicaciones, informaciones, boletines, publicidad electrónicas de Food & drink Stores, S.L las reciben por los siguientes motivos: 

– Por registro online desde esta página. 

– Por registro online desde las páginas de colaboradores.

– Por solicitud de información de nuestros productos y servicios. 

– Por haber facilitado su información a alguno de nuestros Colaboradores o Empleados. 

– Por registro offline al rellenar formularios, boletines, solicitudes, etc., que se ofrecen en ferias, oficinas, o colaboraciones, entre otras, y que quedan archivadas para ulterior comprobación durante un plazo de 5 años.

Nuestras comunicaciones no quieren llegar a ninguna persona que no lo desee, por ello, y para poder corregir la situación que a veces puede darse, como que alguna persona pueda dar de alta a otra sin su consentimiento, hemos incorporado a este sistema de suscripción un filtro basado en una «lista no contacto», que impide que se pueda enviar una comunicación comercial a cualquier dirección de correo Incluida en la misma.

Por ello, si usted no quiere recibir nuestras comunicaciones comerciales e impedir que nadie pueda darle de alta contra su voluntad, le rogamos se ponga en contacto a través del método establecido en cada actividad de tratamiento y nosotros incluiremos en la «lista no contacto» aquella dirección de la que se solicite la cancelación del tratamiento. 

Si tiene algún problema para hacerlo de forma electrónica, no dude en contactar con nosotros en nuestro teléfono de contacto en horario de oficina, donde una persona le atenderá personalmente y realizará dicho trámite.

LEY APLICABLE Y JURISDICCIÓN

La legislación aplicable en caso de disputa o conflicto de interpretación de los términos que conforman este Aviso Legal, así como cualquier cuestión relacionada con los servicios de la presente web, será la española.

Para la resolución de cualquier conflicto que pueda surgir con ocasión de la visita a la web, Food & drink Stores, S.L  y el usuario acuerdan someterse a la jurisdicción no exclusiva de los jueces y tribunales de lo mercantil de Alicante, lo que significa que el usuario tiene a su disposición el ejercicio de acciones que le amparan en el caso de ostentar la condición de consumidor.

COPYRIGHT

Copyright: Diseño y desarrollo realizado por Food & drink Stores, S.L  © Food & drink Stores, S.L  todos los derechos reservados.

CONSUMIDORES Y USUARIOS

Si usted contrata como consumidor y usuario, le ofrecemos garantías sobre los productos que comercializamos a través de esta página web en los términos legalmente establecidos para cada tipo de producto.

El Responsable Food & drink Stores, S.L. con C.I.F. B42604660.

Existen hojas de reclamaciones a disposición del consumidor en la dirección sede de Food & drink Stores, S.LCalle Pascual Guerrero, 32 03158 Catral,  Alicante, y puede contactarnos en la dirección de correo electrónico info@myesupermarket.com.

De acuerdo a lo previsto en la legislación nacional y comunitaria con respecto a protección al consumidor, se ofrece la posibilidad de recurrir a un mecanismo de reclamación y resolución de conflicto en línea, conforme al artículo 14 del Reglamento 524/2013 de la UE. La Comisión facilita esta plataforma que está disponible en el siguiente enlace:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES